Talking about things that are painful, private and may feel shameful can be challenging. Yet research suggests that it is helpful to talk through your difficulties. You may be seeking counselling for any number of reasons but, typically, there is likely to be at least one thing in your life that is not going the way that you'd like it to.
The range of issues that I can help with include:
🌳Trauma
🌳Anxiety & depression
🌳Bereavement and loss
🌳Relationship difficulties
🌳Stress
🌳Loneliness
🌳Obsessive-compulsive Disorder (OCD)
🌳Neurodiversity
🌳Religious/spiritual concerns
🌳Anger management
Working with individual parents of children/adults with additional needs are particular areas of clinical interest and experience.
🌳I will provide a private, confidential space for you to talk about the issues that brought you to counselling
🌳I will take some personal details from you and briefly explain my privacy policy, contracting and the counselling process
🌳I will give you an opportunity to ask any questions you may have about counselling
🌳The first session will be a mutual assessment opportunity for you to consider if you would like to work with me and for me to consider how I can best help you
🌳You are under no obligation to rebook after the first session
As a counsellor, I have a professional duty to record client information and to treat it in complete confidence. Your privacy is very important to me and you can rest assured that your personal information will be kept safe and secure and will only be used for counselling purposes.
Please see my Privacy Policy in the drop-down menu under the FAQ heading. I am happy to chat through any questions or concerns you might have about this.
This can be as flexible as you would like it to be. Some people like to start with six sessions of 50 minutes a week; others prefer a two-hour session once a fortnight and others still may choose to have 'top-up' sessions after ending regular counselling. You may also find that more frequent appointments are helpful during particularly difficult times.
This varies from person to person and includes factors such as what brought you to counselling and what you hope to achieve from it. I offer both time-limited and open-ended counselling. Change is a process and it takes time for new habits to form. Some people may want to take longer to explore underlying issues that may be contributing to current challenges in their lives. Others may want short-term help to work out strategies to deal with something specific that they are struggling with. You are in control at all times and I offer regular reviews to discuss how you think the counselling is going.
This privacy policy sets out how Jane Alcock Counselling uses and protects any information that you provide when you use this website. I am committed to ensuring that your privacy is protected and assure you that any personal data will only be used in accordance with this privacy policy.
I may change this policy as required when updating this page and you may wish to check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 September 2020.
I currently collect and process the following information only if you choose to submit it through a form on my website:
Name and title
Contact information, including email address and phone number
Reason for making contact or other information relevant to seeking counselling
Most of the personal information I process is provided to me directly by you to help me to understand your needs and provide you with a better service. I may use the information for:
internal record keeping
to improve my services
to customise the website
I will not share your personal information with any third parties unless I have your permission or have a legal obligation to do so.
Under data protection law, you have the right to request copies of the personal information that I hold about you. If you would like a copy of some or all of your personal information, please let me know. If you believe any information that I am holding about you is inaccurate or incomplete, you have the right to ask me to rectify it or complete it. If you make such a request, I have one month to respond to you.
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information I collect online.
My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I have no control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information that you provide while visiting such sites and they are not governed by this privacy statement.
If you have questions or concerns
If you have any concerns about my privacy policy and/or use of your personal information, I am happy to chat them through with you. You can contact me by email: info@janealcockcounselling.co.uk
I try to be as open as I can be in terms of giving people access to their personal information. You can read about these rights at ico.org.uk/your-data-matters. If you have any complaint about how I handle your personal data, please let me know. I would welcome any suggestions for improving my data protection procedures. If you want to make a formal complaint about the way I have processed and/or used your personal information you can contact the ICO. For more information go to ico.org.uk/make-a-complaint. Helpline number: 0303 123 1113. ICO website: https://www.ico.org.uk